Privacy Policy
Last Updated: March 2026
1. Introduction
This Privacy Policy describes how the OpenGradient Foundation ("we," "us," or "our") collects, uses, stores, and shares information when you access our websites, communicate with us via email or messaging, or interact with our third-party partners. This policy also includes disclosures on cookies and tracking technologies, as well as information about your choices regarding data collection. European residents may have additional rights as outlined below.
2. What Information Do We Collect?
We may collect the following categories of information:
- Basic Identifying Information: Names, addresses, email addresses, and phone numbers when voluntarily provided.
- Device Identifiers: IP addresses, cookies, pixel tags, and mobile advertising identifiers.
- Internet Activity: Browsing history, website interactions, and email engagement data.
- User Content: Communications, survey responses, testimonials, and other content you provide.
- Inferences: Data derived from the above categories to create profiles about preferences and behavior.
If you voluntarily provide information beyond what is requested, you do so at your own risk.
3. How Do We Collect Your Information?
Information collection occurs through the following methods:
- Direct Collection: Information you provide through website forms, email sign-ups, or direct communications.
- Automatic Collection: Tracking technologies such as cookies that capture data during your visits to our websites.
- Third-Party Sources: Data analytics providers, marketing partners, and other vendors may share information with us.
4. Cookies and Tracking Technologies
We may use the following automatic information collection technologies:
- Cookies: Small data files stored on your device that track internet activity. Cookie information may be shared with third parties for analytics purposes.
- Analytic Tools: Software services that measure how users interact with our websites, including clicks and browsing behavior, to improve functionality and performance.
These technologies are used for functionality and security (enabling navigation, display optimization, personalization, account management), site analytics (understanding usage patterns to improve performance), and user experience improvement.
5. How Do We Use Your Information?
We use the information we collect for:
- Website Provision: Facilitating access to our Services, processing feedback, and sending notifications.
- Communications: Responding to inquiries and providing support.
- Marketing: Sending promotional communications where you have opted in.
- Analytics: Improving our websites, personalizing experiences, and understanding user needs.
- Security: Detecting fraud, investigating malicious activity, and preventing harm.
- Legal Compliance: Meeting regulatory obligations and defending legal claims.
6. How Do We Disclose Your Information?
We may share information in the following circumstances:
- With Your Consent: When you provide written, online, or oral permission.
- Business Transfers: In connection with mergers, acquisitions, or corporate reorganizations.
- Third-Party Service Providers: Analytics providers, advertising networks, and other service partners who assist in operating our Services.
- Legal Process: In response to law enforcement requests, court orders, or as otherwise required by law.
7. How Do We Protect Your Information?
We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, in accordance with applicable laws and regulations.
8. How Long Do We Keep Your Information?
We retain information only as long as necessary for the purposes for which it was collected, including to satisfy business needs and legal obligations. When information is no longer needed, it is securely disposed of.
9. Links to Third-Party Sites
Our websites may contain links to third-party websites that operate independently and maintain their own privacy policies. We encourage you to review the privacy practices of any third-party sites you visit. We are not responsible for the content or privacy practices of external websites.
10. Your Choices
Communications
You may opt out of promotional emails by using the unsubscribe link in any email or by contacting us directly. For SMS communications, text "STOP" to opt out. Push notification preferences can be adjusted in your device settings.
Cookies and Tracking
You can modify your browser settings to decline cookies. Please note that disabling tracking technologies may impair website functionality.
Analytics and Advertising
Third-party analytics providers such as Google offer opt-out tools for their services. You may also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI) choice portals.
11. Children
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Additional Information for European Residents
Data Controller
The OpenGradient Foundation acts as the data controller under the GDPR when processing personal information from website users and communications.
Lawful Basis for Processing
We process personal data on the basis of: contractual obligations (to fulfill our terms of use), legitimate interests (understanding website usage, improving services, preventing fraud), consent (when you provide explicit permission), and legal compliance (when required by law). Data transfers outside the UK or EEA use appropriate safeguards such as Standard Contractual Clauses.
Your Data Subject Rights
Under the GDPR, you have the right to access, correct, or delete your personal information; request data portability; restrict or object to processing; and withdraw consent at any time. To exercise these rights, please contact us in writing. We will respond within 30 days and may decline requests as permitted by applicable law.
Complaints
You may file complaints with your local Data Protection Supervisory Authority, though we welcome the opportunity to address your concerns directly first.
14. Contact Us
For questions about this Privacy Policy, please contact us at info@opengradient.foundation or through our official community channels.